[Electrical equipment and other]
Included in recall
Recall completed
Target: Vehicles manufactured between (November 9, 2016 - June 10, 2019)
Contact us: GM Korea representative number: 080-3000-5000
target device: Electrical equipment and other
Defect details: <p>It was confirmed that two extremely unlikely manufacturing defects exist simultaneously in the same battery cell of a high-voltage battery. In this case, when the battery is fully charged or close to fully charged, the high-voltage battery with the manufacturing defect may emit smoke or heat, which may cause the high-voltage battery and other parts to melt or be damaged, causing a fire. In response to the recall limiting the charging capacity to 80%, please visit your nearest Bolt electric vehicle service center <b><u>and receive priority software update</u></b>, and we ask you to read and follow the <b><u>important instructions below</u></b> before your visit.></p><p><br></p><p><b><u><span style="color: rgb(255, 0, 0);"><u><※Important Information></u></span></u></b></p><p><span style="color: rgb(0, 0, 0);">1. For safety reasons, please be sure to change the maximum charge capacity to 90% in the "Target Charge Level Option" through the charging option settings in the vehicle until this recall is addressed. (How to set the target charge level: <a href="https://youtu.be/u5_mBIQcPoQ)">https://youtu.be/u5_mBIQcPoQ)</a></span></p><p>2. Please charge the high-voltage battery as often as possible after driving the vehicle, and avoid allowing the remaining driving range of the high-voltage battery to fall below 70 miles (approximately 113 km).</p><p>3. To avoid emergencies, please park the vehicle outdoors immediately after charging, and do not leave the vehicle while charging for a long time (e.g. overnight charging). Please.</p><p><br></p><p><b><u><span style="color: rgb(255, 0, 0);"><u><※Customer preparation when replacing high-voltage battery></u></span></u></b><br>1. To ensure rapid high-voltage battery replacement, do not perform high-voltage charging (within the plug) one day (within 24 hours) before bringing it to the service center. Please.<br>2. When arriving at the service center, the high-voltage battery must be in a state of charge (SOC) of less than 90%.<br>3. <b><u>Recall for high-voltage battery</u></b> will be carried out by reservation due to limited exchange locations, so <b><u>please contact GM Korea Customer Center at 080-3000-5000 for the replacement location and date. Please consult</u></b>.<br></p>
Recall Post Date: December 03, 2021
Correction method: <p>Installation of improved diagnostic software and limitation of maximum charge to 80% [*<b>For some vehicles <span style="color: rgb(255, 0, 0);">2022.01.24 / 2022.01.27 / 2022.05.03 / 2022.05.25 / 2022.06.27 / Battery replacement and improved diagnostic software update (recovering 100% maximum charge)] are possible from 2022.11.14. Please contact the manufacturer's customer service center for details. Please.]</p><p><br></p><p><b><span style="color: rgb(255, 0, 0);"><u>** 2019 model year vehicles:</u> <span style="color: rgb(0, 0, 0);">After installing improved diagnostic software and limiting the maximum charge to 80% from 2021.12.03 → 2022.01.24 / 2022.01.27 / 2022.05.03 / 2022.05.25 Considering the improved high-voltage battery supply and demand schedule, etc., battery replacement and improved diagnostic software (100% maximum charge reduction) installation will be carried out sequentially [in the second half of 2022 (around July)]. style="color: rgb(255, 0, 0);"><span style="color: rgb(0, 0, 0);"> </span></span></b></p><p><b><span style="color: rgb(255, 0, 0);"><u>** 2017-2018 model year vehicles:</u> <span style="color: rgb(0, 0, 0);">From 2021.12.22, improved diagnostic software will be installed and the maximum charge will be limited to 80% → 2022.06.27 / 2022.11.14 Battery replacement and improved diagnostic software (maximum charge 100% restored) will be installed sequentially in consideration of the improved high-voltage battery supply and demand schedule. </span></span></b></p>
Correction period: From December 3, 2021